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 Value for Money  4.0
 Rooms  4.2
 Cleanliness  4.2
 Location  4.7
 Security & Safety  4.0
 Service & Staff  4.0
 Food / Dining  3.8
 Total  4.2

"Unprofessional staff. Huge disappointment!"

User Rating:  2.3
Reviewer:   Johannes K. of New York, United States
Reviewed:   May 9, 2008  (see hotel reviews from Hosteltraveler.com)
Traveled:   June 2008     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I've never had to deal with staff this unprofessional, including in Russia and I'm from there. When I came in to register, the person on duty was sleeping behind the desk and acted like I was disturbing his sleep when I asked questions about my stay. They didn't honor the rate at which I booked, charging me a higher "regular flat rate" even after I showed a printed confirmation of my booking. When I was in the common areas, I had to listen to their rude comments about other guests. I reserved for several nights, but left after the first.

The building is run down and sketchy. It's unclear what businesses take place on the floors below the hostel but it didn't feel safe. I would advice people to stay at a different hostel.


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